CONTACT US 
Please use this form to contact us about anything and everything.....whether it be to book a workshop, commission new music, enquire about singing events, have a query with buying music, just need advice etc, etc!  We will aim to get back to you the same day. 

 

SUBSCRIBE TO OUR MAILING LIST
We'd love to keep in touch and let you be the first to know about our latest offers, news and events so please subscribe to our mailing list via this link....(you can change your mind at any time by clicking 'unsubscribe' at the bottom of any email you receive from us) http://eepurl.com/dmwfeb

 

BE SOCIABLE!
You can also keep in touch with us on Twitter, Facebook, YouTube and Linkedin via the links below.

 

We hope to hear from you very soon and thank you in advance for contacting us! 
Tim Knight Music

Privacy Policy

PRIVACY AND COOKIES POLICY

Tim Knight Music will be what is known as the ‘Data Controller’ of the personal data you provide to us. We are fully committed to complying with the General Data Protection Regulations (GDPR) and Privacy and Electronic Communications Regulations (PECR) and ensuring best practice in protecting and safeguarding your personal data. 

What do we need and why do we need it?

We will need to know basic personal data in order to supply you with more information about the products and services you have enquired about and to answer any questions you have. We will only collect and store personal data from you that is required in order to respond adequately to your enquiry or process any purchases of products or services made with us.

What will we do with it?

All the personal data we hold about you will be processed by Tim Knight Music in the UK. No other third-parties will have access to your personal data unless there is a legal obligation for us to provide it. We will take all reasonable steps to ensure that your personal data is processed securely. Information that we collect will only be stored and processed within the UK and is protected by UK Data Protection laws.

The personal data we hold about you will only be used in line with the purposes detailed in this policy and the legal basis for this will be either for the administration of a contract we have in place with you or in line with the legitimate interests of our business in providing information governance and IT Security services (ensuring that this does not impact on your rights or freedoms in relation to privacy) or disclosed as required by law. Tim Knight Music has no reason to process sensitive information (special categories or criminal convictions data) about you.

We may use your personal information to:

a) send you non-marketing commercial communications;

b) send you email notifications that you have specifically requested;

c) send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

d) deal with enquiries and complaints made by or about you relating services provided to you by Tim Knight Music;

e) support your rights under Data Protection law in relation to our use of your personal information.

Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. Except as provided in this policy, we will not provide your personal information to third parties.

We may disclose your personal information:

a) to the extent that we are required to do so by law;

b) in connection with any ongoing or prospective legal proceedings;

c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

How long will we keep it?

We will generally keep your personal data for a minimum of six years, after which time it will be destroyed if it is no longer required for the lawful purpose(s) for which it was obtained. If you consent to marketing, any information we use for this purpose will be kept with us until you notify us that you no longer wish to receive this information.

Opt-in

We must also tell you that you have the right to refuse consent and the right to withdraw any personal data held about you at any time. If you wish to withdraw the data held, please email us at mail@timknightmusic.com and we will remove such data as soon as possible. We regularly review the consents you’ve given and the way we handle such data is under regular review.

Your rights

You have a number of rights under the Data Protection Act including:

a) The right to be informed about the collection and use of your personal data e.g. via this privacy notice.

b) The right to access your personal data.

c) The right to have any inaccurate personal data rectified, or completed if it is incomplete.

d) The right to have your personal data erased in certain circumstances.

e) The right to request the restriction or suppression of their personal data in certain circumstances.

f)  The right to data portability – to obtain and reuse your personal data for your own purposes across different services.

g) The right to object to our use of your information in certain circumstances e.g. for marketing or profiling purposes.

If you would like to access your own personal information or exercise any of the rights detailed above please contact us by email at mail@timknightmusic.com or by telephone on 07887 960813. In the majority of cases, we will respond to your request within 30 days after receiving the necessary information required to deal with your request. We may ask you to supply appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport plus an original copy of a utility bill showing your current address) and any additional information to help us to deal with your request effectively. There may be some exemptions to dealing with your rights as specified in Data Protection law, but Tim Knight Music will ensure you are fully informed of this within 30 days of receiving your request.

We do not carry out any profiling or automated decision making based on your personal data. Full information on your rights under the Data Protection Act can be found via the following link: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Cookie policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Amendments and Scope of this Policy

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. This policy will be updated in line with the EU General Data Protection Regulation once these have been translated into UK law. This policy only applies to the business operations of Tim Knight Music. Links within this site to other websites are not covered by this policy.

If you have a concern about how your data is being handled

If you are unhappy about the use of your personal data, then please contact us directly and we will try to resolve your concern. You can also raise a concern directly with the Information Commissioner’s Office and more detail on how to do this can be found from the following link: https://ico.org.uk/concerns/

Further Information

If you have any questions which you feel have not been answered by this Privacy Notice and Cookies Policy you can contact us by email to mail@timknightmusic.com or by telephone on 07887 960813.